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HOW IT WORKS? is committed to provide its customers with various high quality and convenient voice based solutions. With a dedicated team of well qualified professionals, the company offers its customers affordable and reliable calling services that are easy to use. The calling process is easy as 1,2,3.

1) Register yourself with us

When using our services, you need to fill an easy registration form and include your payment details. At the same time you can register up to three telephone numbers you will use to take calls. Those numbers will be saved in the system for you to make future calls. When you call using registered telephones Sreetel system will identify your phone and allow you to call depending on your balance in the account. So when you make calls you are charged low rates letting you save on a huge percentage of calling prices. We will not charge VAT or other taxes in addition unless you are calling from Canada. As a company based in Canada we will charge 13% Harmonized Sales Tax (HST) for your calls which we are bound to charge.

2) Calling with your home phone or mobile phone

Whenever you wish to make a call, simply call from one of the registered telephone and dial the unique local number given to you. Please write down those telephone numbers for your easy reference. You will be given instructions in your language if you are a SriLankan. The system will notify your credit balance and ask you to dial your destination number. You will instantly be connected to your friends and family! System will also tell you how long you can call depending on your credit balance.

3) Calling with your personal desktop computer or laptop allows you call directly to any land phone or mobile phone in SriLanka or any other country using your laptop or desk top computer. You will need a microphone and a speaker or headphone attached to your computer.

First you need to download and install Sreetel softphone application to your laptop or to your desktop computer. Click the download button and then follow the easy instructions. It will safely install the online phone to your computer. When you want to take calls just login to your account and then open the Sreetel phone by clicking Sreetel phone icon. Now you have a dialing pad on your screen. Just dial the number with international codes to call SriLanka or any other country. Your call will instantly connect and you can call until the credit balance is over. We advise you to select automatic recharge function in your account for you to enjoy uninterrupted calling facility. (Note : Please excuse us if this this facility is not available yet. Soon you can enjoy this facility too)

4) Recharging your account

You should have enough credits in your account for you to get calls. So please make sure to recharge your account. Login to your account and click recharge button. Then select your preferred currency and the amount you want to recharge. You can recharge with the denominations of 5, 10, 15, 20, 30, 40, 50, in your currency. When you click “Pay” the secure payment gateways will deduct the exact payment from your credit card or the debit card. You instantly receive confirmation email with the receipt and also the system will update the credit balance. If you select the automatic recharge option by checking the relevant box you do not need to login frequently to recharge your account. System will automatically recharge when the balance is down to 50 cents in your currency. We accept bank credit or debit cards for payment (Visa, MasterCard, American Express,).

5) Features & Benefits

  • No hidden charges
  • Free sign-up
  • No monthly rentals
  • No commitment for minimum usage
  • No account cancellation fee
  • No VAT or extra taxes except for Canada
  • Free Access Number/Local Unique Number
  • Low call rates

Thanks for calling with